Shipping policy
LINA ALAEZA BEAUTY
SHIPPING & PROCESSING POLICY
PROCESSING TIME:
Orders are processed within 2-3 business days. You will receive an email confirmation with tracking information once your order ships.
SHIPPING METHOD & TIMEFRAME:
• Standard Shipping: 3-5 business days via USPS
SHIPPING COSTS:
• FREE standard shipping on orders $25 and over
• Standard shipping under $25: $4.99 flat rate
• Expedited shipping options may be available upon request - contact us for pricing
SHIPPING LOCATIONS:
We currently ship within the United States only. International shipping may be available in the future.
TRACKING YOUR ORDER:
Once your order ships, you'll receive a USPS tracking number via email. You can track your package at usps.com using this tracking number.
DELIVERY:
• Packages are delivered Monday-Saturday by USPS
• We are not responsible for packages marked as delivered by the carrier
• Please ensure someone is available to receive your package
SHIPPING ADDRESS:
Please ensure your shipping address is correct. We cannot redirect packages once shipped with USPS, and incorrect addresses may result in additional shipping charges.
DAMAGED PACKAGES:
Lina Alaeza Beauty is not responsible for packages damaged during shipping. Please file a claim directly with USPS for any shipping-related damage.
HOLIDAYS & DELAYS:
We do not process orders on weekends or federal holidays. During peak seasons, processing may take an additional day.
CONTACT US:
Email: halinalaeza@gmail.com
Response time: Within 24 hours
Note: Business days are Monday through Friday, excluding federal holidays.